TwinSpires constantly aims to attract and retain customers, making it one of the most popular online bookmaker sites in the United States. The infamous gambling site by Churchill Downs Incorporated has garnered the attention of thousands of punters around the country since its launch in 2007. The bookmaker represents a continuation of one of America's oldest gambling traditions: sports betting on the Kentucky Derby. Over time, it has expanded to include partnerships with various other race types and tracks, including harness and greyhound racing. Alongside the flagship Kentucky racetrack, the bookie also owns Ocran Downs, Presque Isle, Fairgrounds, Turfway Park, Arlington, and Miami Valley Raceway. The online pari-mutuel betting site offers valuable promotions and bonuses. Players will find odds to be fair and competitive, banking options to be secure and diverse, and payouts to be fast. The leading racebook has branched out with an online sportsbook and casino, which means any equestrian and sports betting fan or gambler can also enjoy table games and slots, all under one virtual roof.
TwinSpires is licensed and regulated by the US government. It holds the right to operate across different states in the country where sports and race betting have been legalized. The online platform was originally licensed in Oregon and registered at Churchill Downs. The Michigan Gaming Control Board (MGCB) has also licensed it. The company is listed on NASDAQ under the CHDN symbol and has been performing exceptionally well. All industry-standard security protocols are employed by TwinSpires to ensure that players enjoy a safe gambling experience. Players' personal information and financial data are safe from breaches by unauthorized third parties, as they use robust SSL encryption software for the utmost protection. The bookmaker also encourages responsible gambling.
Players can conveniently access customer support at TwinSpires. There's a tab that redirects players to a list of ways they can reach the customer support agents. Live Help is the quickest mode of communication as reps are available round the clock to provide helpful information and resolve issues within minutes. There's also a phone support line available from 9 AM to 2 AM and snail-mail plus email support for more detailed or formal replies. During this TwinSpires review, we found that customer support reps are well versed in English and are highly knowledgeable, polite, responsive, and incredibly helpful. Players can also visit the FAQ section, where all commonly asked questions are answered. The brand also maintains a robust online presence on social media platforms, especially Twitter.
TwinSpires is dedicated to providing a high-quality user experience. The website boasts a neat and eye-catching design. The overall theme revolves around blues, black, and gray with no distracting pop-ups or flashy graphics. Players can find information regarding the latest promotions in a static carousel placed at the top of the homepage, along with various shortcuts and links that aid the navigation process. There are different options for viewing the layout to cater to every kind of player. These include a classic interface, a basic interface, advanced interface, Speed, and Pace. Pages load at impressive speeds, and the intuitive layout makes it easy to find different betting options, grouped in sensible clusters.
There's also a wealth of statistical information available for most betting opportunities and sports, along with a blog section that's constantly updated. Players can click on the in-play button or live right now button from the top to view a mix of in-season live sports or popular games currently going on. Finding information pertaining to past bets and transactions is also fairly easy, thanks to the account history feature. The live video stream feature allows players to view races in HD as they place quick bets by visiting the tracks betting menu.
TwinSpires offers a wide variety of popular and niche sports and leagues worldwide. These include college sports, professional sports, and international and domestic events. The bookmaker offers all the standard bets types for pre-match, traditional, and live or in-play wagering. These include futures, totals, moneylines, win totals, point spreads, parlays or accumulators, game props, team props, player props, and more. The live betting menu is extensive, with many markets to choose from.
Players can place wagers in real-time while watching the game in HD to add to the experience. While the list of sports varies as per the legal laws across jurisdictions, eSports betting is also offered at TwinSpires, with betting opportunities on various popular tournaments. The platform also supports early cash-outs for selected markets and events. Players can also take advantage of the statistics available for various matches. Here, players can find information related to recent results, previous matchups, and other pertinent details.
As one of the leading racebooks available for wagering in the United States, the bookmaker is replete with a wealth of useful information, detailed racecards, and exciting promotions. Players can enjoy greyhound, thoroughbred, and harness racing, which means players of all kinds can enjoy wagering on TwinSpires. Races are organized according to when they're taking place. However, players can also filter the races according to the race, in addition to viewing tracks of the race in alphabetical order. The live streaming feature is available for a vast majority of the races. After placing the bets for a certain race, players can click the video button to see the live feed of the race. Betting options include show bets, the standard lineup of wins, usual exotics, place bets, and more. Any bets at TwinSpires are combined with wagers taken at the track to ensure larger payouts for players.
TwinSpires also offers a decent variety of casino games by top iGaming software providers worldwide. Currently, the games are accessible in states with legal online gambling. Players can enjoy a variety of slots, table games, and Vegas titles along with high-limit options.
The bookmaker provides a diverse range of secure banking options for punters interested in trying their luck at TwinSpires. Players can transfer funds using bank cards, PayPal, EZMoney, EZBank, GreenDot, Skrill, ApplePay, PayNearMe, money orders, checks, Moneygram, and bank wire transfers. Some on-site locations such as Keeneland Racetrack, Churchill Downs Racetrack, Arlington Park, The Red Mile, Emerald Downs, Scioto Downs, Fair Ground, and other OTB locations also allow players to deposit and withdraw funds using cash. For most deposit methods, the minimum limit is $1 when the exception of GreenDot, which requires a $20 minimum deposit. Bank card users will incur a $5 fee while online bank and wire transfers are free. For those who need to make several deposit transactions, the maximum deposit limit for bank cards and transfers is $500 and $1000, respectively.
Most states across the United States permit wagering on sports and horse racing, allowing the bookmaker to operate legally across most of the country. Currently, players from California, Alabama, Arkansas, Florida, Delaware, Connecticut, Iowa, Illinois, Kentucky, Kansas, Louisiana, Montana, Maryland, Massachusetts, New York, New Hampshire, Ohio, Oregon, and Oklahoma can register on the website. Players from Tennessee, South Dakota, Rhode Island, Pennsylvania, Washington, Virginia, Vermont, Wyoming, Wisconsin, and West Virginia can also complete the TwinSpires sign-up process.
The TwinSpires website is accessible only in English.
TwinSpires offers new players one week of risk-free wagering worth up to $1000 to help them start on the right foot. If a player loses the first bet, the bookie will refund the free bet if the wager doesn't max out the $1000 limit. Players will continue to receive risk-free bets until they reach the limit or win a wager within 7 days. There's also a $100 TwinSpires sign-up bonus with a twist. The bonus isn't based on the deposited funds but the amount wagered on. After a player signs up, they'll have 30 days to wager a total of $500, after which the bookie will credit the account with this sign-up bonus.
TwinSpires offers a free app for iOS and Android devices. The app is equipped with sports betting casino products and comes with a slick design and intuitive layout. Players can benefit from boosted odds, access the same markets, place bets, check out the live betting section, and manage their bankroll on the go. The app also allows players to earn loyalty points and take advantage of the welcome bonuses and ongoing promotions. The makers have put a lot of attention to detail when it comes to the TwinSpires app, and with each update, it gets even better.
TwinSpires leads the pack when it comes to sports betting, especially horse racing. The bookmaker is well known for its services in the industry, and this is evident through their user experience. Adding a decent casino and sportsbook section has only enhanced its offerings, clientele, and reputation. Moreover, the dedicated racebook offers an excellent range of racetracks. Players can take advantage of a variety of handicapping tools, designed exclusively to make more profitable wagering decisions. Many exciting tools are free for members and include the likes of upcoming race analyses, newsletters, past performance results, calculations regarding the most profitable race angles, and more. From a user-friendly app and intuitive website to competitive promos and helpful customer support, TwinSpires helps players enjoy a seamless wagering experience. With decades' worth of experience in race wagering and now sports betting and casino games, TwinSpires has proven its professionalism. read less